Gastro Care Partners is the national partner for successful regional gastroenterology practices. We believe in the mantra “medicine is local.” Gastro Care Partners provides high-performing regional practices with the resources necessary to thrive in today’s dynamic healthcare landscape while maintaining their practices’ identities.

Gastroenterology Associates of Wyoming's mission is to provide the highest-quality GI care available. We have trained specialists who travel across Wyoming to bring exceptional care to a facility near you. Our fully trained, board-certified gastroenterologists are here to help. Recent studies have concluded that a fully trained gastroenterologist is more likely to detect adenomas (precancerous lesions) and remove them before they turn into cancer. Studies also show that they are much more likely to adhere to the frequency for follow-up colonoscopies stated by national guidelines, and much less likely to bring patients back too soon for follow-up procedures. By asking a few important questions, you can help ensure that you get the most accurate results and have the best experience.

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Peak Gastroenterology Associates is the fastest-growing and largest gastroenterology practice in all of southern Colorado. We serve patients from all over the state. The Peak Gastro team is made up of many physicians, administrators, nurses, medical assistants, technicians, schedulers, receptionists, billers, and other support staff. Our entire team strives to deliver an unmatched experience.

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Reddy GI Associates serves residents and visitors of Chandler, Mesa, Gilbert, Tempe, and other communities by providing person-centric gastrointestinal care. Patients notice that one of the things that sets us apart is the importance each staff member plays in their care. There’s a reason that many members of our team have remained with us for so many years – they are dedicated to these patients and do whatever they can to provide a healing and stress-free environment.

In digestive health, many diagnoses share numerous symptoms. Reddy GI providers work in tandem with our patients to evaluate their conditions through their history, current symptoms, and testing. Once a diagnosis is made, we educate patients and walk them through treatment options.

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GI Associates and PEAK Gastroenterology Associates are preferred partners of Gastro Care Partners

Director of Operations - AZ Market

Mesa, AZ

Full Time

AZ Gastro Care

Experienced

Job Summary:
The Director of Operations provides operational oversight of physician clinics and company surgery centers for the company’s Arizona market. They are responsible for ensuring each location runs efficiently and effectively, while maintaining the highest standards of patient care and satisfaction. The Director of Operations will monitor and manage center budgets for the market and will set strategic goals, objectives and actions plans for the market. They play a pivotal role in fostering a positive work environment, building strong community relationships, and optimizing operational performance across the organization.
Essential Duties and Responsibilities:

Work closely with the Medical Director and Executive leadership team to develop and achieve company goals, providing expertise on operations projects/systems and communicating strategic goals with the regional teams.
Lead quality assurance and improvement efforts; consulting with appropriate staff to identify problems and develop/implement quality improvements and standards.
In partnership with the GCP leadership team and Medical Director, identify and implement opportunities to streamline clinic operations and optimize operational workflows and performance, patient experience, financial performance and provider/staff engagement.
Responsible for the day-to-day oversight and management of all medical staff, marketing initiatives, physician relationships, healthcare technology optimization, and facility and inventory management.
In conjunction with support staff, oversee the recruitment, supervision, performance management, and disciplinary actions of clinic staff.
Understand and foster hospital partner relationships and maintain referral relationships within the market.
Ensure appropriate provider schedule templates/blocks, resolve issues with market partners, and implement improvement plans when and as necessary.
Address patient complaints and ensure timely follow-up.
Develop and maintain relationships with local physician referral groups and act as a liaison between company centers and referring providers.
Work closely with the leadership team to oversee cost-control measures, staffing requirements, and operational budgets.
Develop, implement, and monitor key performance indicators (KPIs) within clinic and ASC teams.
Ability to build and present performance reports and metrics to executive leadership and key stakeholders.
Foster a collaborative working environment, enhancing staff morale and engagement.

Required Skills and Abilities:

Strong leadership skills with the ability to motivate and manage diverse teams.
Excellent verbal and written communication skills.
Strong organizational, analytical, and problem-solving abilities.
Advanced computer skills and familiarity with healthcare operations technologies.
Ability to handle sensitive information ethically and maintain confidentiality.
Capacity to build partnerships and foster collaborative working environments.
Knowledge of employment-related laws and regulations.

Education and Experience:

Bachelor’s Degree in Business Administration, Healthcare Administration, or a related field required; MBA preferred.
Minimum of 10 years of experience in operations management, preferably within a healthcare setting.

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