Gastro Care Partners is the national partner for successful regional gastroenterology practices. We believe in the mantra “medicine is local.” Gastro Care Partners provides high-performing regional practices with the resources necessary to thrive in today’s dynamic healthcare landscape while maintaining their practices’ identities.

Gastroenterology Associates of Wyoming's mission is to provide the highest-quality GI care available. We have trained specialists who travel across Wyoming to bring exceptional care to a facility near you. Our fully trained, board-certified gastroenterologists are here to help. Recent studies have concluded that a fully trained gastroenterologist is more likely to detect adenomas (precancerous lesions) and remove them before they turn into cancer. Studies also show that they are much more likely to adhere to the frequency for follow-up colonoscopies stated by national guidelines, and much less likely to bring patients back too soon for follow-up procedures. By asking a few important questions, you can help ensure that you get the most accurate results and have the best experience.

Open Positions

Peak Gastroenterology Associates is the fastest-growing and largest gastroenterology practice in all of southern Colorado. We serve patients from all over the state. The Peak Gastro team is made up of many physicians, administrators, nurses, medical assistants, technicians, schedulers, receptionists, billers, and other support staff. Our entire team strives to deliver an unmatched experience.

Open Positions

Reddy GI Associates serves residents and visitors of Chandler, Mesa, Gilbert, Tempe, and other communities by providing person-centric gastrointestinal care. Patients notice that one of the things that sets us apart is the importance each staff member plays in their care. There’s a reason that many members of our team have remained with us for so many years – they are dedicated to these patients and do whatever they can to provide a healing and stress-free environment.

In digestive health, many diagnoses share numerous symptoms. Reddy GI providers work in tandem with our patients to evaluate their conditions through their history, current symptoms, and testing. Once a diagnosis is made, we educate patients and walk them through treatment options.

Open Positions

GI Associates and PEAK Gastroenterology Associates are preferred partners of Gastro Care Partners

Medical Billing Customer Service Representative

Remote

Full Time

Gastro Care Partners

Experienced

The Customer Service Representative is responsible for assisting patients with all billing inquiries both face to face and over the phone. They will help patients understand their insurance coverage and patient liability by determining eligibility, benefits, authorization, utilization requirements and expected reimbursement amounts. They will support insurance verifications, provide estimations on out-of-pocket costs, secure payments ahead of patient appointments, and will ensure adequate coverage for service exists. They utilize training and knowledge to interpret, explain and support the patient payment process, and consistently practice established Peak standards and expectations to achieve superior client satisfaction and retention.

Essential Duties and Responsibilities:

Promptly and courteously assist and provide accurate information to patients regarding their accounts or services via face-to-face interactions, email communications, and/or phone conversations.
Provide accurate estimates to patients prior to scheduled appointments.
Assist patients with payment arrangements and financial applications.
Educate patients on various available assistance options and explains financial impact of those options.
Serves as liaison between the practice and patient to ensure charges are applied appropriately, transactions are recorded and maintained correctly, and accounts balances and discrepancies are resolved timely.
Generate insurance verification reports daily and verify eligibility.
Utilize eligibility systems, on-line websites or phone calls to determine insurance benefit eligibility.
Enter pertinent insurance information into appropriate systems.
Complete financial analysis and collect estimated payment liabilities.
Escalate concerns and issues to supervisor timely and consistently as necessary/needed.
Special projects as assigned.
Provide exceptional patient care to Peak patients by providing appropriate levels of competency and professionalism and ensuring patient issues are resolved timely, accurately and efficiently.

Qualifications:

High school diploma or equivalent
Minimum of 2 years of experience in a fast-paced medical billing environment
Experience in a health care setting required
Comprehensive understanding of accounts receivable management in a healthcare setting.
Proficiency in MS Office
Familiarity with medical terminology and abbreviations

Pay Range: $18 - $22/hr

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